Privacy notice
Last updated: 9 November 2026
This notice explains what personal information Built by Priest collects through this website, why, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
Built by Priest, run by John Priest, is the controller of the personal information described here. You can contact us about it at hello@builtbypriest.co.uk.
Quote, details and health check forms
If you fill in one of our forms, we collect what you enter: for a quote, your business name and type, website, what you need and how to contact you; to email you our details, your email address and the service you're interested in; for a health check, your name, business, email, phone, website and message. We use it only to reply, send what you asked for and carry out the health check. Our lawful basis is taking steps at your request before a contract, or our legitimate interest in answering you. Forms are processed by our website host, Netlify, Inc., and sent to our inbox. We keep enquiries for 12 months unless you become a client, when we keep business records for 6 years.
Website statistics
We use GoatCounter, a privacy-friendly analytics service, and our host Netlify's server statistics to count visits and see which pages and buttons are used, so we can improve this website. They don't use cookies or store anything on your device, don't identify you or follow you across other websites, and aren't used for advertising. We only see totals. Your IP address is used briefly to count unique visits and is not stored by us. Our lawful basis is legitimate interests. We honour your browser's "Do Not Track" setting, or you can email us and we will exclude you.
Email marketing
We don't add anyone to a mailing list from this website. If we ever offer a newsletter, we will only send it with your consent, and every email will have an unsubscribe link.
If you tap "WhatsApp John", WhatsApp opens and your message goes to us through WhatsApp, which is run by WhatsApp Ireland Limited (part of Meta) under its own privacy policy. We use what you send only to reply to you.
Cookies
This website doesn't set any cookies. Our fonts are loaded from Google Fonts, which receives your IP address to deliver them.
Who we share it with
Only the service providers named above (including Google Workspace, which hosts our email), which process it on our behalf, and anyone we're legally required to share it with. We never sell your information.
International transfers
Some providers (Netlify, GoatCounter, Google, WhatsApp) may process data outside the UK, mainly in the USA or the EU. Where they do, they use safeguards approved under UK law, such as the UK Extension to the EU–US Data Privacy Framework or standard contractual clauses.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to data portability, and to withdraw consent at any time where we rely on it. Email hello@builtbypriest.co.uk and we will reply within one month.
Complaints
If you're unhappy with how we've handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.
Our clients' websites
When we build and host websites for our clients, each business is the controller for its own visitors' data and we act as its processor. Please see the privacy notice on that business's website.
Changes
We will update this notice when our website or services change. The date at the top shows when it was last updated.